Shipping & Sales Policy

SHIPPING INFORMATION

Jared Brown Designs currently delivers worldwide.

Customers within Canada are not required to pay duties or import taxes upon delivery. 

Customers outside of Canada will be subject to the applicable duties, import taxes, handling, and brokerage fees for the country which they reside in. 

In stock items will ship in 5-7 business days after purchase. We will email you with tracking information when your order has been sent.

If your order is a rush, please email info@jaredbrowndesigns.com and we will do our best to prioritize your order.

We are not liable for lost shipments when tracking dictates it has been delivered. Jared Brown Designs is not responsible for the delayed delivery of packages due to the customer not being available for signature upon arrival, or due to any unforeseen issues with the shipping company which are out of our control. 

SALES POLICY

We offer exchanges or store credit within 7 days of receipt of purchase. We do not provide refunds. All returns and exchanges require approval, please contact us to initiate an exchange or store credit within 7 days of receipt of purchase. 

All sales are final for special order, custom, and bridal jewellery - including ready-to-buy and bespoke engagement rings, wedding bands, and eternity bands.